FAQ

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What is FriscoSwim's ratio of students per instructor in each class?
 

One of our most important goals is to provide lots of personal attention to every student, so our student/instructor ratio reflects that priority.

        • All beginner-level classes have two (2) instructors for each class of three (3) students, which is one of the distinct advantages you get at FriscoSwim and is a key to rapid learning.

        • Advanced-level and Adult classes may have up to three students per instructor.  Especially as swimmers gain confidence, we have found that there can be a benefit from having other students in the lesson.

        • Our highly-interactive Parent & Me classes (students 12-35 months learn with a parent’s participation in the water) have up to eight students per class.

• Classes for our special needs students have two instructors for each class of two students.
What makes FriscoSwim different than other schools?

Our instructors, our teaching methods and our smaller classes all contribute to the distinct accelerated learning advantage you will experience at FriscoSwim.

·         Our incredible team of instructors bring their life, teaching and swim instruction experience along with their passion for changing lives!  Many of our instructors have contributed to our curriculum as we have developed the FriscoSwim Approach based upon the most effective and sound methods from their lifelong swimming and teaching experiences.  We constantly celebrate learning and we believe in working hard on keeping lessons fun!  Our instructors teach using a “love and logic” behavioral approach to empower students.  Encouragement and support is part of every lesson.

·         Our teaching methods are unique.  The distinctly-effective FriscoSwim Approach cannot be duplicated.  We have developed accelerated learning techniques that have proven to be highly effective AND we constantly improve and update our curriculum.

·         FriscoSwim’s smaller classes enable each student to develop their skills at their most accelerated learning pace.  Our individual teaching targets each student’s skill level and natural ability.  We continuously witness learning ‘miracles’ that excite and surprise our clients.  Although all students in a class start out at a similar skill level, some may progress more rapidly with each lesson.   At FriscoSwim, each student receives the individual teaching guidance they require, independent of the other students in their class, enabling the best result for each student.

 
My child is afraid of the water, to prepare for swim lessons, what can I do to help?

Children are usually able to work past their initial fears with support, encouragement, and persistence. In our experience, the fear is usually over within the first 3 lessons. Have patience through this natural process and you will see the outcome is amazing! Your child will be so happy and proud of their accomplishment!

Before the lessons begin, you can help acclimate your child to the water with a few fun techniques:

Make pool-time fun, bring toys & play games In pools.

Use a noodle instead of a swim vest to encourage a horizontal position Hold your child on tummy (with kick) while moving them through the water Crawl on tummy in very shallow water & get face wet Do back float – place your child’s head on your shoulder Briefly take your child underwater (head and face) – Play a game and cheer!  
Are students assigned to classes by skill level or age?

Actually, both.  Our classes are designed to have similar skill level and age students in each class.  If your student is advancing more quickly than others in the class, our approach enables us to individually target our teaching to each student’s skill level and natural ability.   Our clients that have been elsewhere for swim lesson really notice the difference.

   
I was unable to find the week or times that I needed for my schedule, do you have a wait list?

Oh yes!  Cancelations happen randomly through the season, and we regularly fill unexpected openings from our wait list.  We will do our best to place you in classes that fit your needs if they become available!

Please provide us with your child’s information via email such as age and skill level and your preferred weeks and times.

     
We have a backyard pool and are concerned about safety. How many lessons does it take for my child to become "pool safe".

Pool safety is achieved not just by swimming ability but also by supervision and providing a safe environment.  We recommend http://www.poolsafely.gov/ for information regarding overall pool safety.  At FriscoSwim, we include important water safety information in each class.

For “pool safe” swimmers:

  • Swimmers that are 4-years-old and up will usually take from 8 to 12 lessons.  At a minimum, we expect our newest swimmers to be able to confidently swim to the side of the pool or to a step, however, many of our students are ready for our advanced-level classes after 12 lessons.
  • Some 3-year-olds may take up to 16 lessons to get to be “pool safe” because of the difference in body coordination at that age.
  • Parental involvement always helps accelerate the learning process and practice between classes is ideal.  We often give out “homework” and we get lots of reports of our students “showing off” for their friends and family, which is all part of accelerating the learning process.
     
How long are your classes? How many classes are in one session?

Spring and Summer classes are 25 minutes. One “session” or “week” is 4 consecutive classes, held Monday through Thursday.

Fall & Winter classes are 25 minutes,  held once a week, for 5-8 (varying) weeks.  
Do you teach survival swimming (roll to back) for toddlers or preschoolers?

No.  For a variety of reasons, we prefer and recommend our Parent & Me class for our youngest students (12-35 months).  This is not a survival class.  Our instruction is designed to introduce young students to the water in a positive way, to develop their overall coordination and to build the foundational skills needed to learn to swim.  Multiple studies indicate that swimming instruction at a young age is an excellent developmental activity.  We have had great success with many of our Parent & Me students learning to swim several feet to the side of the pool and to float on their back.

   
I see on your website that 2 swim diapers are needed during their lessons. Could you clarify that?

Everyone desires a safe and clean water environment for their students, and we want to avoid anything that could contribute to a Water Born Illness (WBI).  Therefore, we require students to wear 2 diapers.  Permanent plastic swim pants (with tight elastic around the waist and legs) must be worn over a disposable or reusable swim diaper.

This protection is needed for children who are not yet potty trained, and those that have recently completed potty training but are still prone to accidents.

If your child is totally trained, please make sure they use the restroom just prior to coming to class.
What should we expect at our first lesson at FriscoSwim?

·         Please arrive at least 5 minutes early to your lesson

·         Bring a towel

·         If sunscreen is needed, please apply it well in advance at home (otherwise it will just wash off in the pool)

·         Goggles can be helpful (we have some to borrow)

·         We prefer one-piece bathing suits for girls and no jewelry

·         Please have long hair tied back or use a bathing cap

·         Have your child use the toilet before the lesson at home.

Please make a special effort to walk your child over to instructor, especially at the beginning of the first few lessons.  This is important as it helps to communicate your trust in the instructor to your child.  Parents can be comfortable on the deck and observe the lesson and are welcome to take pictures/video.  We encourage parents to not interact with their child during the lesson as it can become a distraction.   Classes are a minimum of 25 minutes in length.

 
What do I do if my child cries or fusses at lesson or does not want to go at all?

First, please realize that any new experience can be unsettling for some children.  Encouragement for your child and support of the instructor’s efforts are very important.  One of the most useful strategies  that we have found to be effective is the use of “love and logic” behavioral methods.  FriscoSwim instructors keep each lesson fun and give your child choices to empower them.  Some initial fear is normal and is typically is resolved by the first 3 lessons.  We have some resource information available online and on deck that provides helpful guidelines such as:

  • sit further away (or out of sight)
  • do not make eye contact with your child if they are fussing
  • maintain a pleasant face or engage in another activity (read a book, check your phone)

It is very helpful for parents to do their best to be patient through this natural process.  We have seen these methods work 99.9% of the time and the outcome is amazing!  We regularly see miracles and the best reaction is always from our students who go from fearful to happy and proud during a single lesson!

 
I have more than one swimmer and they are not all at the same skill level. How do I register them?
 

We’ve got you covered.  Click HERE for detailed instructions on what to do!

   
We cannot make class today.....do you offer make-up classes?

We provide make-up classes in the event FriscoSwim must cancel a lesson (such as due to unsafe weather).  FriscoSwim provides email reminders in advance of your lessons to assist you and we are very hopeful that you are able to attend all of your scheduled lessons.  Due to our very small class sizes and our instructor’s full schedules, we are unable to accommodate make-up requests for other reasons.  Please contact us as soon as possible if you will miss lessons due to an extended illness.

Please visit our POLICIES regarding make-up lessons.    
Why do I pay a registration fee and why do I need to pay for classes in advance?

Our registration fee is designed to cover a portion of our insurance and other fixed costs and to enable us to lower our tuitions per class.  Your payments made in advance secure your reservation and allow us to schedule the availability of all of our instructors and facilities.

   
Do you have a payment plan?

We accept Visa and Mastercard as well as checks/cash/money orders for your convenience.  Please let us know if you have a need for a scheduled payment plan and we will do all we can to accommodate your request.

   
I have a swimmer that wants to join a swim team. I have a swimmer that is already on a swim team and their stroke does not seem to be improving. What do you recommend?

FriscoSwim has classes for swimmers that want to take the next step and join a swim team and we also offer stroke refinement for those already on a team.  We have instructors with coaching experience.  We have instructors that have been and continue to be competitive swimmers.

If you are looking for a swim team in Frisco, the Frisco Amateur Summer Swim Team (FASST www.swimfasst.info) provides a competitive option for the summer months and also offers swim clinics from September through April.  Frisco Aquatics (www.friscoaquatics.com) is a year-round competitive swim program.

     
How many lessons does my Beginner or Beginner Plus Level swimmer need?

For Level 1.0 (Beginner) and Level 1.5 (Beginner Plus), we recommend a minimum of 8-12 lessons.  For students that are 4 years old and up, we recommend a minimum of 8 lessons (2 weeks).  For 3 year olds, our recommendation is at least 12 lessons (3 weeks).  One week (4 lessons) will not develop muscle memory and skill retention at the beginner level.  Our goal is to develop the skills to enable your student to become significantly safer in the water as well as to build a foundation for lifetime enjoyment as a confident swimmer.  It is important that beginner swimmers first attain confidence in the water and the capability to swim to a pool step or side to achieve a minimum level of pool safety.  Typically, after 2 weeks (8 lessons), most students that are 4 years old and up will have a high level of confidence in the water and will develop the ability to swim 8 feet or more.  Some will achieve much more.  However, 3 year old students may not develop skills that quickly.  For example, a 3 year old student may require up to 4 weeks of lessons (16 lessons) to achieve what an older student is able to accomplish much more quickly.  Having said that, students that practice between lessons are much more likely to be on the fastest side of the learning curve.

   

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If you have a question that hasn’t been answered above, please feel free to contact us!
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